Refund policy

Returns

Unframed art prints: 14-day return period
Not completely happy with your unframed art print? You can return it within 14 days of receiving it. Let me know within those 14 days by emailing info@govart.nl with your name and order number. You then have another 14 days to send the print back.

Conditions:

• The print is undamaged and unused (not framed, not hung, not trimmed).
• You return it in the original tube or similarly sturdy packaging.
• Return shipping costs are your responsibility.

Once I have received and checked the print, I will refund the full purchase amount within 14 days, using your original payment method.

Framed works, canvas and commissions
Framed prints and canvases are framed and stretched to order especially for you. Commissioned artworks, such as house, building, city and wedding drawings, are made entirely to your wishes. These products are therefore excluded from returns.

Damaged or wrong item?
Did your order arrive damaged, or did you receive something other than what you ordered? Send a photo to info@govart.nl within 7 days of receipt and I will arrange a free replacement or refund. This applies to all products.

Return address
You will receive the return address by email once you have registered your return.